When will my order be shipped?
    Orders are shipped Monday through Saturday (except on national holidays). If you place an order on a Sunday or on a national holiday, the order will be ...
Mon, Mar 12, 2018 at 3:55 PM
How long is shipping?
Shipping your order depends on the shipping selection you made at the time of your purchase. The shipping selection options are 2-4 days or 1-3 days (depend...
Fri, Mar 16, 2018 at 3:38 PM
Do you offer free shipping?
No, unfortunately, we do not offer free shipping. We price our products low enough to allow for shipping costs, which are still cheaper than if we were to o...
Fri, Mar 16, 2018 at 3:38 PM
What is my tracking number?
When your package ships, we will email you the USPS tracking number for your order. If you haven't received an email in your inbox from, c...
Fri, Mar 16, 2018 at 3:39 PM
Where does my package ship from?
All our packages are shipped from Houston, Texas Monday through Saturday. Any orders made on Sundays or national holidays will be shipped the following busi...
Fri, Mar 16, 2018 at 3:40 PM
My package is being sent to the wrong shipping address, Can I change my shipping address?
As long as the package hasn't been shipped, we can make changes to your shipping address. Once the package leaves our facility, we are unable to make a...
Fri, Mar 16, 2018 at 3:41 PM
My USPS tracking number says my order was delivered but I have not received it. Where is my package?
Many times, a lost package was simply laid aside by a family member. Sometimes your postal carrier leaves it with a neighbor or it may be awaiting pickup at...
Fri, Apr 27, 2018 at 4:22 PM
Can you ship to my PO Box?
Yes, we can ship to your PO Box. 
Tue, Mar 13, 2018 at 3:43 PM
My International package says that it has been in transit for a few days now. It has already reached the destination country. I think the package is lost. Is it possible for you to double check?
Unfortunately, we cannot see anything more than what is stated on the tracking website. International packages can take up to 15 business days to reach the...
Fri, Jun 21, 2019 at 1:41 PM
I paid for FedEx 2 day shipping, and its been three days! Can I get a refund for shipping costs?
 Shipping charges are non-refundable. However, if you are having trouble locating your package, feel free to shoot us an email and we will contact our FedE...
Fri, Jun 21, 2019 at 1:42 PM