Our return policy lasts 30 days from the date of purchase. Returns are not accepted after 30 days unless approved by a staff member and due to an extenuating circumstance.

This industry-leading time frame allows ample time for you to test any item for defects.


To make a return, you will need:

  • Your full name
  • Order number
  • Date of purchase (not the date of delivery)
  • The name of the product you are returning - include brand, model, and color
  • Reason for return - PLEASE DESCRIBE THE ITEM'S DEFECT
  • Type of return, ie: defective item, DOA, incorrect item, buyer's remorse, etc.
  • Exchange type request, ie: “same item exchanged” or “store credit towards alternate item(s)” or “refund (if your product qualifies for buyer's remorse)”


Due to a variety of reasons, including obvious safety concerns, we do not accept returns on the following items:

  • E-liquids
  • Used/Opened Tank/RDA/RDTA systems.
  • Coils/Atomizers
  • Batteries
  • Chargers


For more information on returns, please visit us at: 

www.vapedeal.com/returns