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Ordering and Shipping
I did not receive an order email
How long does it take for orders to process?
I ordered the wrong item how do I cancel?
I placed the wrong order
How can I cancel my order?
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When will my order be shipped?
How long is shipping?
Do you offer free shipping?
What is my tracking number?
Where does my package ship from?
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Damages & Defects
My mod is scratched
The seal on my bottle is broken
My mod won't turn on
My tank is leaking
Returns & Warranty
Can I make a return?
What is your Return Policy?
If my recently bought hardware is malfunctioning or was delivered broken can I exchange it?
My purchase looks different than what is on your site
Is there a warranty on my purchase?
Is your E-liquid legit as far as born on dates with manufacturing?
If my order is lost in the mail what can I do?
How do I charge my Mi-Pod battery correctly?